A full-day workshop evaluating how five law firms changed the way that lawyers manage matters, and how to adapt these tactics to increase efficiency and client satisfaction at your firm. This forum is being held at the AMA Executive Conference Center.
- Jim Hassett, Founder, LegalBizDev
- John Paris, Partner, Chair of the Firm Innovation Team, Williams Mullen
- Vincent Cordo, Global Director of Client Value, Reed Smith
- David Schaefer, Deputy Chair, Loeb & Loeb
- Richard Rosenblatt, Operations Partner, Labor & Employment Practice Group, Morgan Lewis
- Scott Wagner, Partner, Bilzin Sumberg
It is easy to teach lawyers project management tactics that will increase efficiency and client satisfaction. But it is very hard to change their behavior.
Behavior change is the most important challenge in legal project manage-ment. A few years ago, the Association of Corporate Counsel and the ABA conducted a meeting “at which leaders of corporate and law firm litigation departments rolled up their sleeves and tackled the complex issues surrounding present day concepts of value in litigation.” An ACC Docket article summarizing the event noted that progress will not be based on improved understanding or increased knowledge (May 2011, p. 130). Instead, “the challenge is change/behavior management.” It’s not a question of knowing what to do, it’s a question of getting lawyers to do it.
Last year, when ALM Legal Intelligence surveyed 236 law firm respondents about the best ways to implement LPM, they concluded that an important key to success is to focus first on behavior change with a few key attorneys so that they will become influential internal champions. “Partners most willing to adopt LPM should lead efforts in an incremental manner. The quicker there are demonstrable positive benefits, the faster other partners will take notice” (“Legal Project Management: Much Promise, Many Hurdles,” ALM Legal Intelligence, August 2012, p. 17).
In this workshop, experts from regional and global firms that have successfully used a variety of tactics to build a track of record of LPM success will compare notes about what worked best, and what didn’t, for a showcase of LPM best practices. The workshop will conclude with small group discussions in which every participant will have an opportunity to brainstorm the best way to make progress at their own firms.