Submitted by browland on
The Strategies for Senior Care video series explores how owners, administrators, and directors of assisted living facilities (ALFs), skilled nursing facilities (SNFs), and continuing care retirement communities (CCRCs) can prepare for and contend with resident, family, survey, and licensure issues that can quickly turn into time-consuming and costly crises.
Episode 3: Is Your Senior Care Facility Ready for Day One (and Two) of a Certification or Complaint Survey?
In this episode, Matt Cobb and Nathan Kottkamp, who concentrate their practices on health care, describe the importance of constant diligence and thorough documentation, how you should respond when investigators come to your facility, and what to do upon their departure to help you formulate a response to potential concerns.
Episode 2: Agency Investigations of Senior Care Facilities
In this episode, Matt Cobb and Nathan Kottkamp, who concentrate their practices in health care, discuss what you should immediately do when a state agency notifies you that it is investigating your senior care facility and how you should approach the investigation.
Episode 1: Crisis and Incident Response for Senior Care Facilities
In this inaugural episode, Matt Cobb and Nathan Kottkamp, who concentrate their practices in health care, discuss the initial steps you can take if your senior care facility is faced with an emergency.